Get exam-ready for Agentforce Specialist (AI-201) with lessons built from Salesforce Help.

Short lessons, exam-style practice questions with explanations, flashcards and a practice quiz for every section, built around the official AI-201 exam outline by a senior Salesforce developer.

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Checked against official docs Oct 11, 2026 · Enrolled right after checkout

Agentforce Specialist Cert Lab: 6 exam sections and their weights
Every factlinked to official docs
30 daysto ask for a refund

What you'll learn

  • Read Agent Script: the blocks, the agent router and how a request reaches a subagent.
  • Know when an agent follows deterministic logic and when the LLM reasons.
  • Pick the right action type and write instructions the LLM can act on.
  • Choose between an employee agent and a service agent, and know whose permissions each one runs with.
  • Connect agents to channels and know when the Agent API is the right tool.
  • Cover prompt templates, Data 360 grounding, testing, deployment and governance, weighted like the real exam.

This course includes

  • 24 lessons across all 6 exam sections, weighted like the exam
  • 10 practice questions with explanations in every lesson
  • A section check and flashcards for every section
  • A practice quiz for every section (168 quiz questions in all)
  • Hands-on tasks in an Agentforce-enabled org
  • Every fact linked to official docs
  • Bonus: the free Platform Administrator Cert Lab
$9.9912 months
✓ 30-day refund

Why agent builders fail Agentforce Specialist

You can build an agent in an afternoon and still miss half this exam. The $200 test asks why: when a rule belongs in Agent Script logic after -> instead of a prompt line, which Prompt Builder template type and grounding fits, how Data 360 chunks and indexes content for a retriever, and which Testing Center scope and scorer catch the bug.

Agentforce also changes every release. In April 2026 topics were renamed subagents, agents are now written in Agent Script, and a new Testing Center moved into Agentforce Studio. Answers that were right last year can be wrong now.

1. Learn how the platform decides

Hybrid reasoning, grounding, retrieval and scoring, one exam objective per lesson.

2. Practice the traps

Scenario questions where the longest answer is never the right one, each with the reason the others fail.

3. Build it in an org

Each lesson ends with a short hands-on task in Agentforce Builder or Setup.

Curriculum

6 sections, weighted like the exam. AG1 is free to read.

AI Agents · 35% · 8 lessons
  • AG1: How an agent works: the building blocks of Agent ScriptPreview
  • AG2: Hybrid reasoning: logic, prompts, Canvas and Script view🔒 Locked
  • AG3: Deterministic control: variables, filters and template expressions🔒 Locked
  • AG4: Subagents and actions: standard, custom, and how the LLM picks them🔒 Locked
  • AG5: Connecting agents to channels: messaging, email, voice, Slack and sites🔒 Locked
  • AG6: The security context an agent runs in🔒 Locked
  • AG7: Employee agent or service agent?🔒 Locked
  • AG8: When to use the Agent API🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Prompt Engineering · 20% · 5 lessons
  • PE1: When to use Prompt Builder, and which template type🔒 Locked
  • PE2: Create, activate and run a prompt template🔒 Locked
  • PE3: Pick the right grounding technique🔒 Locked
  • PE4: Access controls and writing effective prompts🔒 Locked
  • PE5: The Einstein Trust Layer and controlling model access🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Data 360 Fundamentals · 20% · 4 lessons
  • DL1: What an Agentforce Data Library is and what it builds for you🔒 Locked
  • DL2: Data Library considerations: Knowledge, files, retrievers and access🔒 Locked
  • DC1: Chunking, vectorizing and indexing in Data 360🔒 Locked
  • DC2: Retrievers and RAG: individual, ensemble and dynamic🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Testing, Deployment, and Maintenance · 10% · 3 lessons
  • TD1: Test an agent with Testing Center🔒 Locked
  • TD2: How Testing Center evaluations work🔒 Locked
  • TD3: Deploy agents and prompt templates from sandbox to production🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Governance and Observability · 10% · 2 lessons
  • GO1: Manage and monitor agents in production🔒 Locked
  • GO2: Agent Analytics and Agent Optimization🔒 Locked
  • Section check, flashcards and a 24-question practice quiz🔒 Locked
Multi-Agent Orchestration · 5% · 2 lessons
  • MO1: When to use a multi-agent architecture🔒 Locked
  • MO2: Open standards for agents: MCP and A2A🔒 Locked
  • Section check, flashcards and a 24-question practice quiz🔒 Locked
Read AG1 freeUnlock every section

Your instructor

Nick Frates

Nick Frates, senior Salesforce developer

Nick builds on Salesforce every day, including agents, Flow and Apex. His Salesforce Lightning Flow Builder: The Complete Guide course on Udemy teaches Flow from the ground up, and Flow is still how many agent actions and grounding steps get built.

For this lab he worked from Salesforce Help, the Agentforce Developer Guide and Trailhead, loading each page in full and dating every fact. If a feature couldn't be confirmed on an official page, it isn't in the course.

Who it's for

Admins, developers and consultants building agents, and anyone who has done the Agentforce Trailhead modules but wants exam-style practice.

Who it's not for

Anyone looking for real exam questions (there are none here) or complete beginners who have never used Salesforce. Start with the free Admin course instead.

Everything you get

24 lessons across all 6 exam sections: Agent Script, Prompt Builder and grounding, Data 360 and RAG, Testing Center, observability and multi-agent orchestration✓
240 practice questions (10 per lesson), each with why the other options are wrong✓
Original diagrams of how agents reason, retrieve and get scored✓
Section checks and flashcards for all 6 sections✓
6 practice quizzes, 168 questions in all✓
Hands-on tasks you can run in a free Developer Edition org✓
Lessons re-checked against official docs when Agentforce changes✓
Bonus: Platform Administrator Cert Lab (all 8 sections)Free
30-day refund✓
Your price
The exam itself is $200		$9.99
12 months
✓ 30-day refund

Questions

Agentforce changes every release. Is this current?

Yes. Every lesson was checked against Salesforce Help and the Agentforce Developer Guide on Oct 11, 2026, using Spring '26 terms such as subagents and Agent Script. When a release or the exam guide changes something, the affected lessons are re-checked and updated.

How long do I have access?

12 months from the day you buy.

What if it's not for me?

Email refunds@nickfrates.com within 30 days for a full refund. See the refund policy.

Do I need a paid org for the hands-on tasks?

No. The tasks run in a free Developer Edition, which Salesforce describes as a free Salesforce Platform environment with Agentforce and Data 360. You don't need your employer's org or a paid license. The lessons, questions and flashcards don't need an org at all.

Are these real exam questions?

No. Every question is original, written from the public exam objectives and official docs. Real exam questions would break Salesforce's rules and could cost you your certification.

I already build agents. Will this help?

That's who it's for. Builders usually know the happy path; the exam tests the edges, like what the Trust Layer masks, when a retriever needs a filter, or which Testing Center scope can't use mocked data.

How is this different from Trailhead?

Trailhead is free and official, so use it too. Cert Lab is organized by exam section and weight, with scenario questions, exam traps and an explanation for every answer.

Does it guarantee a pass?

No one can. It gives you exam-style practice questions with explanations and points you to the official source for every fact.

Build the agent. Then pass the exam about it.

Agent Script, Prompt Builder, Data 360 and Testing Center, all in one place, for $9.99.

$9.9912 months of access ✓ 30-day refund
Start the Agentforce lab for $9.99

Not sure yet? Try the free AG1 lesson first.

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Agentforce Specialist Cert Lab

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About Course

Study guide for the Salesforce Certified Agentforce Specialist exam (AI-201). All 6 sections of the official exam guide are live: AI Agents (35%), Prompt Engineering (20%), Data 360 Fundamentals (20%), Testing, Deployment and Maintenance (10%), Governance and Observability (10%) and Multi-Agent Orchestration (5%).

You get 24 short lessons with original diagrams, 240 practice questions with explanations, a section check and flashcards for every section, and 6 practice quizzes with 168 questions in all. 12 months of access.

Course Content

AI Agents (35%)

  • AG1: How an agent works: the building blocks of Agent Script
  • AG2: Hybrid reasoning: logic, prompts, Canvas and Script view
  • AG3: Deterministic control: variables, filters and template expressions
  • AG4: Subagents and actions: standard, custom, and how the LLM picks them
  • AG5: Connecting agents to channels: messaging, email, voice, Slack and sites
  • AG6: The security context an agent runs in
  • AG7: Employee agent or service agent?
  • AG8: When to use the Agent API
  • AI Agents: Section check
  • AI Agents: Flashcards
  • AI Agents: Practice Quiz

Prompt Engineering (20%)

Data 360 Fundamentals (20%)

Testing, Deployment and Maintenance (10%)

Governance and Observability (10%)

Multi-Agent Orchestration (5%)

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